All playbooks
4 pivots · pocket playbook
The Hard Conversation Pivot Pack
Say the thing you've been avoiding.
Four pivots that lower the cost of the conversation, give you a forward filter for whether it matters, reframe how you open it, and shift the physical context if you're stuck in a loop.
Behavioral
The Regret-on-Three Test
Ask whether you'll regret avoiding this conversation in three days, three months, three years.
2-min read 5-min actionDPDaniel Pink
Clinical
The Relational Frame
Open with what you want for the relationship — not what you're upset about.
2-min read 5-min actionEPEsther Perel
Clinical
The Unreliable Narrator Check
Before reacting to a team conflict, rewrite the story from the other person's view.
3-min read 10-min actionLGLori Gottlieb
Clinical
The Context Shift
Change the physical setting before reopening a stuck conversation.
2-min read 5-min actionEPEsther Perel