The Positive-After-Negative Sequence
Deliver hard feedback first, then load the longer list of positives at the end.
The concept
Retroactive interference & proactive enhancement
Negative remarks consume so much cognitive bandwidth that they wipe out memory of what came right before them (retroactive interference) — and sharpen memory of what comes right after (proactive enhancement). A standard 'feedback sandwich' buries the good news where it can't be remembered.
Try it now
0 / 3Get reminded to actually run this
Pivots only work when you use them. Send me a gentle nudge: